Starting December 10, 2024, CertMetrics login will be changed to your NetApp login credentials.
This agreement must be read and agreed to before beginning any NetApp certification exam.
For passed exams
For failed exams
Once earned, certifications are active for 24 months.
Linked Hierarchal Certifications
The NetApp Certified Data Administrator ONTAP Professional (NCDA) Exam code: NS0-163 certification will be automatically renewed when one of the following credentials is achieved prior to your NCDA credential expiry date:
The NetApp Certified Support Engineer (NCSE) Exam code: NS0-194 certification will be automatically renewed when the NetApp Certified Support Engineer – ONTAP Specialist (NCSE ONTAP) Exam code: NS0-593 credentials is achieved prior to your NCSE credential expiry date.
Linked logic only works if you hold an active linked certification when earning the higher-level certification. Linked logic will not revive an already expired certification.
NetApp is committed to maintaining the credibility and value of the NetApp Certification Program (NCP) and the NCP brand. Individuals and organizations committing exam fraud undermines the value of the NCP for all participants. NetApp reserves the right to act as it deems appropriate against violators of the NCP Exam Security Policy.
Exam fraud comes in many forms. The following are examples of actions that NetApp considers to be exam fraud; in any form, whether done with intent or knowledge:
This list is not intended to be exhaustive. NetApp may act in other circumstances where it deems exam fraud has occurred, compromising exam security in any way. Actions may include revocation of your certification or barring you from future participation in the program. This policy may be updated from time to time without specific notice to you. NetApp asks you to review it regularly.
The NetApp Certification Program partnered with Credly, a leading open badge provider, to support you in promoting across all social platforms your accomplishment in achieving NetApp certification.
Learn about your new badge here Credly, Inc.
Internal and external organizations pursuing the NetApp Certification Program (NCP) designations require status reports regarding individual and organizational progress. The following guidelines outline the policies and procedures for processing these requests for information.
Individual certification status is confidential. Individuals will find their records and status in their CertCenter account.
Certification status is reported to internal NetApp teams as required to support partner programs and customer requests. NetApp considers the following information as public information to NetApp internal teams:
Specific requests outside these guidelines will be reviewed and approved on a case-by-case basis by the NCP office.
Customers and partners make significant investments in training and testing related to the NetApp Certification Program. Status reports directly related to their investment may be requested to assess corporate status and partner qualifications. To request status information on customers and partners, the requestor must submit in writing a brief description of what information is required and the business justification. All submissions should be sent to ncp@netapp.com for approval and follow-up.
NetApp will, under approved situations described above, share certified status. We will not share individual exam-level information such as fail information, individual score, exams attempted, or number of exam attempts.
Any questions or requests related to this policy should be sent to ncp@netapp.com.
NetApp may sell or distribute NetApp exam vouchers. We do not guarantee the authenticity of certification vouchers that are obtained from any individuals or entities other than NetApp, NetApp Authorized Learning Partners and Pearson VUE. Individuals who acquire and use counterfeit certification vouchers and/or certification vouchers obtained from an unauthorized source may be subject to sanctions at the discretion of NetApp, up to and including a lifetime ban on taking all future exams and the nullification of all previous exam results and certifications. NetApp will not compensate candidates for counterfeit vouchers or vouchers obtained from an unauthorized source.
NCP exam vouchers are provided in advance as future payment for registration for NCP exams. At the time of exam registration, the exam voucher value is applied to the exam fee.
NetApp exam voucher terms of use:
Neither NetApp Authorized Learning Partners nor NetApp and its partners are responsible for vouchers that are lost or stolen.
NetApp vouchers are non-refundable, non-transferable, non-exchangeable and cannot have their expiration date extended. NetApp reserves the right to take appropriate actions against individuals who do not abide with the NetApp Certification Program policies.
**All policies above are subject to change**
Q: How has the login to Cert Metrics changed?
A: The login will be your NetApp SSO credentials.
Q: What is the start date for the new SSO login?
A: December 10, 2024.
Q: What do I do if I need to create NetApp SSO?
A: Register here for your NetApp account:
https://mysupport.netapp.com/site/user/registration
Q: I currently only have a CertMetrics account, will I be required to create a NetApp account to login?
A. Yes. You will be asked to create a NetApp account when you login.
Q: Will I still have access to my CertMetrics account if I no longer have an affiliation with a NetApp partner?
A: Yes, you still have a CertMetrics account, and you will have to have a NetApp account to access.
Q: What happens to my CertMetrics account if I switch companies and change my email address?
A: Login to your CertMetrics account (using your NetApp Account Login), and you can update your email address. The accounts are linked via Username in both systems.
Q: Why was there a change?
A: It was done for two reasons: ease of use and data management security.
Q: What are the benefits of having a NetApp SSO for CertMetrics?
A: A NetApp account sign in provides a single source of truth for all your exam records.
Q: What are the benefits of having a NetApp SSO?
A: A NetApp account Single Sign On (SSO) will give you access to courseware on the NLS Learning Management System.
Q: Who can I reach out to if I need help?
A: ncp@netapp.com